Pricing
Simple, honest pricing
You’ll always know the price before we begin — no surprises, no hidden fees, and no pressure to buy anything you don’t need.
Simple, honest pricing
Pay-as-you-go help
You’ll always know the price before we begin. No surprises, no hidden fees.
Help by phone or video · 30 min
Quick questions and small fixes.
$39
Help by phone or video · 1 hour
More involved help, no visit needed.
$69
In-home visit · 1 hour
We come to you — our most popular option.
$99
In-home setup visit · 2 hours
Best for Wi-Fi overhauls and busy days.
$175
New-device setup packages
New phone, tablet, or computer? We set it up, move everything over, and show you how to use it.
Simple
$149
One new device, set up and ready.
- One phone or tablet set up
- Your data moved over
- Basic security set up
- A 1-page cheat sheet
Complete
Best value$199
One device, fully sorted — accounts and all.
- Everything in Simple
- Email, Apple ID & Google account sorted
- Photo backup turned on
- A scam-safety walkthrough
Family
$249
Up to two devices, plus a check-in.
- Everything in Complete
- Up to 2 devices (e.g. new phone + laptop)
- A 30-day check-in call
- Written instructions for each device
Helpful add-ons
Monthly support plans
Ongoing peace of mind
Optional plans for people who’d like a go-to person always a call away. Cancel anytime.
Worry-Free
Most popularPeace of mind, always a call or text away.
$49/month
- A 30-minute tech check-in every month
- Unlimited “Is this a scam?” hotline — call or text before you click
- “How do I…” questions answered within 1 business day
- 10% off any in-home visit + priority scheduling
- A friendly, familiar person who already knows your setup
- Yearly free tune-up + a printed cheat sheet
Worry-Free Plus
For ongoing, hands-on help every month.
$99/month
- Everything in Worry-Free, plus:
- 2 remote help sessions each month
- Same-day or next-day priority answers
- One in-home visit each month at just $75 (save $24)
- 15% off new-device setups
Worry-Free Family
For an adult child caring for a parent.
$129/month
- Everything in Plus, for your parent
- A short update sent to you after each visit
- Priority scheduling
- Clear consent and privacy boundaries
Not sure you need a plan? That’s completely fine — most people start with a single visit.
FAQ
Pricing questions
A few things people often ask about cost and payment.
Safe & trustworthy
Help you can feel good about
Trust is the most important thing we offer. Here’s how we protect you and your family.
We never store your passwords
And we never ask for or handle banking passwords. Ever.
You’re always in control
You stay present and consent to anything we access on your accounts.
Scam-aware by default
We help you spot scams and stay safe — and we’ll never pressure you.
No judgment, no upselling
We explain things kindly and only suggest what genuinely helps you.
Ready for friendly, patient tech help?
Book a visit, or just call and we’ll figure it out together. No pressure, no judgment.